Refund Policy

1. Overview

At SpyTok Analytics, we strive to ensure your satisfaction with our services. This Refund Policy outlines the conditions under which we may provide refunds for our subscription services.

2. Subscription Refunds

We offer a 7-day money-back guarantee for new subscribers. If you are not satisfied with our services within the first 7 days of your initial subscription, you may request a full refund.

To request a refund within this period, please contact our customer support team at support@spytok.com with your account details and reason for the refund request.

3. Refund Eligibility

Refunds after the 7-day period may be considered on a case-by-case basis for the following reasons:

• Technical issues that significantly impair the functionality of our services and cannot be resolved by our support team
• Billing errors or duplicate charges
• Service unavailability for extended periods

We reserve the right to deny refund requests that do not meet these criteria or are made after the 7-day period.

4. Refund Process

Approved refunds will be processed using the original payment method used for the purchase. Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account.

5. Disputes and Chargebacks

We encourage you to contact our customer support team before initiating a dispute or chargeback with your payment provider. Unauthorized chargebacks may result in the termination of your account.

6. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. If we make material changes to this Policy, we will notify you by email or by posting a notice on our website prior to the changes becoming effective.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: support@spytok.com