Cancellation Policy

Last Updated: 3/19/2025

1. Overview

This Cancellation Policy outlines the procedures and conditions for cancelling your SpyTok Analytics subscription.

2. Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting our customer support team. Upon cancellation, your subscription will remain active until the end of your current billing period.

To cancel your subscription through your account:

  1. Log in to your SpyTok Analytics account
  2. Navigate to "Account Settings"
  3. Select "Subscription"
  4. Click on "Cancel Subscription"
  5. Follow the prompts to confirm your cancellation

Alternatively, you can contact our customer support team at support@spytok.com to request cancellation of your subscription.

3. Cancellation Effects

After cancelling your subscription:

  • You will continue to have access to all subscription features until the end of your current billing period
  • No further charges will be made to your payment method for future billing periods
  • Your account will be downgraded to the free tier at the end of your current billing period
  • Some data and features may become unavailable after your subscription ends

4. Reactivation

You can reactivate your subscription at any time by logging into your account and selecting a subscription plan. If you reactivate before your current subscription period ends, your existing subscription will continue without interruption.

5. Promotional Subscriptions

If you received a promotional or discounted subscription, cancellation terms may vary. Please refer to the specific terms provided during the promotional offer or contact our customer support team for details.

6. Changes to Cancellation Policy

We reserve the right to modify this Cancellation Policy at any time. If we make material changes to this Policy, we will notify you by email or by posting a notice on our website prior to the changes becoming effective.

7. Contact Us

If you have any questions about our Cancellation Policy, please contact us at:

Email: support@spytok.com